Disclaimer: This is a personal reflection of the owner - the 'I' in the article - and does not express the official views of the business. We are small in this very complex business environment with so many factors working against the business, but we survived. 7 years ago on 11th Dec 2010, we did a soft launch for our family and friends. One week later 0n 17th Dec 2010, we opened our doors to the public. Four months later, we took over the adjacent space when the ex-tenan